Email is a tool that I use every single day. Email is the primary form of communication at work and is very useful for keeping in touch with my best friend who lives in Washington DC. I actually don’t know what I would do without it.
Reading through the course material, it was all seemed very basic for my experience level. However, I did learn a few things about email such as using filters to manage your inbox. I found the Email Tutorial a very useful resource.
Question 1:
What information about a user's email, the origin of a message, and the path it took, can you glean from an email message?
The following information can be gathered from a user’s email:
The sender’s name
The Domain name
The subject line of the email
Time and date the email was sent
Question 2:
In what cases would you find it useful to use the 'cc', 'bcc' and 'reply all functions of email?
I use the ‘cc’ function and the ‘reply all’ function on a daily basis. At work, my boss likes to be ‘cced’ into every email I send so I use this function frequently.
When sending a group email, I often ‘bcc’ myself so I receive a copy of the email so I can file it in the relevant email folder for easy access.
Question 3:
In what ways can you ensure that an attachment you send will be easily opened by the receiver?
When sending an attachment and you don’t know what system the receiver is using, it is best to send the attachment as a plain text file or a ASCII file. This will ensure that anyone who receives the file will be able to open it.
Question 4:
What sorts of filters or rules do you have set up, and for what purpose?
I have never used filters or rules in outlook before. I have just set up a rule for when I receive emails from my boss they come up in red. We receive daily news summaries at my work and I have made a rule to automatically direct mail with the message header “DNS” goes to the Daily News Summary folder. I love filters and rules!!!!!
Question 5:
How have you organised the folder structure of your email and why?
One of the first things I was taught when I started in the public service was to use your inbox as a to-do list and file everything else in folders and sub folders. I have taken this work practice to every workplace. Folders are excellent for keeping my inbox empty and making items easy to find.